Shipping policy
Shipping Policy for Downscale
Thank you for shopping with Downscale. We aim to deliver high-quality products efficiently to your door or device. Please read through our shipping policy for details on processing and shipping times for physical and downloadable products.
1. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Orders with digital downloads are available immediately upon purchase. You will receive a download link to access your product right away.
2. Shipping Time for Physical Products
- Standard Shipping: Estimated delivery within 5-10 business days, depending on location.
- International Shipping: Times vary by country; estimated delivery within 10-21 business days.
- Note: Some products are drop-shipped directly from our suppliers, which may affect shipping times. We partner with reliable suppliers to ensure timely delivery.
3. Shipping Costs
- Shipping fees vary by product type and destination. Final shipping costs are calculated at checkout.
4. Downloadable Products
- Once purchased, digital products will be available for immediate download. You will receive an email confirmation with a link to access your product.
- Please Note: Downloadable products are non-refundable.
5. Tracking and Notifications
- For physical products, you will receive an email with tracking information once your order has shipped.
6. Shipping Restrictions and Delays
- We ship to most countries. However, delivery times may be affected by external factors such as customs processing or unexpected delays.
- If you have questions regarding your order’s status, please contact us.
Thank you for choosing Downscale.